Shipping policy

Thank you for shopping with Glass Spine Press.

We sell both digital products and printed books through our store.

Digital products

Digital products are delivered electronically. After purchase, download access will be provided using the email address supplied at checkout.

Please ensure your email address is entered correctly when placing your order.

Printed books

Printed books are produced and fulfilled through our print partner and shipped to the delivery address provided at checkout.

Production and shipping times may vary depending on the product ordered, destination, and carrier conditions.

Processing and delivery

Printed books must be produced before they are shipped. Any delivery timeframes shown at checkout are estimates only and are not guaranteed.

Delays may occur due to production demand, shipping carrier disruptions, customs processing, or other factors outside our control.

Shipping charges

Shipping costs for printed books are calculated at checkout where applicable.

Shipping destinations

Shipping availability may vary depending on the destination country or region. If an order cannot be fulfilled to your location, you will be notified as soon as possible.

Incorrect shipping information

Customers are responsible for providing accurate shipping details at checkout. Glass Spine Press is not responsible for orders delayed, lost, or misdelivered due to incorrect address information supplied by the customer.

Damaged, defective, or missing print orders

If your printed book arrives damaged, defective, or does not arrive within a reasonable timeframe, please contact us with your order number and full details of the issue. Where relevant, please include photographs of the item and packaging.

Contact

For any shipping-related questions, please contact us through the contact page on this website.